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We have compiled a list of commonly asked questions to help assist our customers needs quickly and efficiently. Please take a few moments to read through them.
SchoolYard Tees partners with CafePress.com for order fulfillment. CafePress.com is a global leader in t-shirt order fulfillment. Order-related FAQs may contain links to cafepress.com pages in order to better detail CafePress.com order fulfillment policies and standards.
If you have further questions, please feel free to e-mail us at customerservice@junkyardtees.com.
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Why can´t I view my invoice?
You may not be able to view your invoice if your pop-up blocker is on. Turn off your pop-up blocker and you should be able to view it.
SchoolYard Tees partners with CafePress.com, for order fulfillment. If you experience problems in the process of ordering, please refer to the CafePress "Orders" FAQs at the following link: CafePress "Orders" FAQs
If you continue to experience problems, please contact us at: customerservice@junkyardtees.com and we will work with you to resolve it.
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What payment methods do you accept?
We accept payment by Paypal, Visa, MasterCard or American Express.
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Can I return or exchange a shirt I purchased?
SchoolYard Tees partners with CafePress.com for our order fulfillment. Please view the CafePress Return and Exchange Policy at the following link: CafePress Return and Exchange Policy
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Why are the characters I type not showing up correctly for my Newsletter e-mail address?
Our site uses the Standard West European Character Set. While this character set includes most letters that contain accents or other types of marks it does not recognize some which are commonly used in other parts of the world. If you encounter this problem you can avoid it by typing the letter without its usual accent or other mark. If you continue to experience problems, send us an e-mail at customerservice@junkyardtees.com and we will work with you to resolve it.
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How do you protect my privacy?
For information on privacy, click on the following link:
privacy statement (http://www.SchoolYardTees.com/privacy.php).
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If you have a question that was not addressed here, please contact us at customerservice@junkyardtees.com.
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